At Dirtstreet.com, we strive to provide you with a seamless shopping experience. Please review our Shipping and Returns Policy for detailed information on our practices.

1. Shipping Policy

a. Order Processing:

  • Orders are processed within 1-2 business days.
  • Orders are not processed on weekends or holidays.

b. Shipping Rates & Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery estimates depend on your location and the shipping method chosen at checkout. Typical delivery times are [X] to [Y] business days.

c. Shipping Confirmation & Order Tracking:

  • You will receive a shipping confirmation email once your order has shipped, containing your tracking number(s).
  • The tracking number will be active within 24 hours.

d. International Shipping:

  • We currently do/do not ship outside of [Your Country]. Please check our website for the latest information on international shipping availability.

e. Shipping Restrictions:

  • Certain products may not be available for shipment to certain regions. Any restrictions will be noted on the product page.

2. Returns Policy

a. Return Eligibility:

  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Some items are non-returnable, including perishable goods, custom products, and personal care items. These will be clearly marked on the product page.

b. Return Process:

  • To initiate a return, please contact us at sales@dirtstreet.in or +91 9818548821 with your order number and details about the product you wish to return.
  • We will provide you with instructions on where to send your return. Please do not send your purchase back to the manufacturer.

c. Return Shipping:

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.

d. Refunds:

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain number of days.

e. Late or Missing Refunds:

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next, contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund, please contact us at sales@dirtstreet.in.

f. Exchanges:

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at sales@dirtstreet.in.

3. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at sales@dirtstreet.in or +91 9818548821 with details of the product and the defect. We will provide instructions on how to proceed with the return or exchange.

4. Contact Us

If you have any questions about our Shipping and Returns Policy, please contact us at:

By making a purchase on our website, you agree to this Shipping and Returns Policy.

Feel free to further customize this policy to better suit your specific needs.